Spark Home Automation Privacy Policy


Effective Date: April 1 2024


1. Introduction

Welcome to Spark Home Automation (referred to as "we", "us", or "our"). We are committed to protecting your privacy and handling your data in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable privacy laws. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information.

2. Information We Collect

  • Personal Information: We collect information such as your name, email address, phone number, and home address when you register on our website, make a purchase, or contact our customer support.

  • Usage Data: This includes information on how you use our website, such as IP addresses, browser types, and pages visited. This data helps us understand user behavior and improve our services.

  • Cookies and Similar Technologies: We use cookies to enhance your experience on our site, remember your preferences, and for security purposes. You can manage these in your browser settings.

3. How We Use Your Information

  • To Provide and Improve Our Services: We use your information to deliver products, process payments, and enhance user experience.

  • Communication: We might contact you with service-related communications, promotional materials, or updates about our products unless you opt out.

  • Legal Compliance: We may use your data to comply with legal obligations, such as responding to court orders or government inquiries.

4. Sharing Your Information

We do not sell your personal information. However, we may share it with:

  • Service Providers: For processing payments, shipping products, or providing customer service. These providers are bound by confidentiality agreements.

  • Legal Reasons: If required by law or to protect our rights, safety, or property.


5. Data Security

We strive to protect your personal information using commercially acceptable means, including encryption during transmission and secure servers. However, no method of transmission over the Internet or electronic storage is 100% secure.


6. Your Rights

  • Access: You can request access to the personal information we hold about you.

  • Correction: If you believe that any information we hold on you is incorrect or incomplete, please contact us to update it.

  • Deletion: You can request the deletion of your personal information where there is no legitimate reason for us to continue processing it.

  • Opt-Out: You can opt out of marketing communications at any time by following the unsubscribe link in our emails or contacting us directly.


7. Retention of Data

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law.

8. Children's Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you become aware of such collection, please contact us immediately so we can take appropriate action.

9. Changes to This Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page, and if significant, we will provide a more prominent notice. You are advised to review this policy periodically for any changes.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:

info@sparkhomeautomation.ca


Note: This policy should be updated at least annually or whenever there are significant changes to your data handling practices or applicable laws. It should be easily accessible from your website's homepage, ideally linked under terms like "Privacy" at the footer. Remember to ensure that this policy reflects your actual practices and complies with all applicable privacy laws. If you operate or target users in California, you might need additional clauses compliant with the California Consumer Privacy Act (CCPA) or other state laws.


This policy provides a foundation but should be reviewed by a legal professional to ensure full compliance with current laws and regulations specific to your business activities.